How do I stop my Printer from printing documents in banner format? -

A screen shows up whenever I print a document indicating that the printer has no banner paper in it. then when I print the document, the top margins of the page are cut out, and the document prints at the very top of the page, even though the document is displayed on the screen with a margin. How can a stop the printer from printing so?

When you set your printer preferences, is there an option for Paper Size? Make sure that s set for regular sized paper.

Or, it could be the printer itself. There might be a tab in the preference regarding this. Check it out. Good luck.