Printing Services

Thursday, May 16, 2013

What can I do to fix my printer which has a paper jam? -

I have a HP photosmart 8050 and I was printing off some stuff, then the printer just stopped so I pulled out the piece of paper and it said it had a paper jam. I saw in the printer a bit of screwed up paper so i pulled it out with tweezers and now after tipping the printer upside down and sticking tweezers in it, it still apparently has a paper jam. i have restarted the printer many times and it still says the same thing. please help?

Sometimes you can use a thin but stiff piece of card to gently push through the paper path, if you do this carefully and slowly you can often catch any small pieces of media and then remove them. The only other alternative is a good light, a dentist mirror to peep into the small nooks and I often use a straightened paper clip with the end bent into a small hook, this can be useful to catch any small pieces you find. Most likley you have a piece of media trapped around the paper sensor, this is why your getting an error, the sensor is probably stuck. Another option is you pulled the media out backwards and caused the paper sensor to move out of its normal position so take a look a that in case it has moved and is stuck in the quot;downquot; position which would indicate media is travelling through the printer.

You re going to have to examine the paper path with a torch to find the offending bit of paper because it s in there for sure.

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