How do I prevent wrinkles in banner material on a Mimaki JV3? -

We have a Mimaki JV3 solvent inkjet printer, and everytime we print on banner material, we get wavy like wringles in the print area. This causes headstrikes almost everytime. We try messing with the heat, but that is touch and go. Any suggestions?

could it be the material? have you tried anyother material... like an adhesive vinyl instead of banner?

Just a possibility, I don t know if the Mimaki has this setting, but there should be a setting for thickness. Sometimes a material is too thick and the setting in the printer has to be changed. This would be a setting on the printer not in the driver. Check and see.