Try rebooting with the printer attached.
Hi.. Please conform these thing first before started using again 1) Printer is correctly connected. 2) restart the printer and computer 3) Checking the Software/driver already install. If already install, Please reinstall. 4) reboot and try connected again. If cannot, please refer website below. Thanks!
go to your start menu at the bottom left then select control panel look for hardware select printer then select add printer then select type of printer and from there you will have directions. LOOK IN THE MANUAL IT MIGHT HAVE A HIDDEN USB PORT LIKE MINE DOES
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