Go to the HP website and download the most recent software for your printer. Also, if you have to turn off the printer during a print job, make sure you delete the print job off of the computer before you turn it back on. If there is a print job on the computer you will see a printer icon in the bottom right of your screen (near the time). Open that icon and right-click and cancel or delete any job listed. If you power on the printer when there is a job waiting it will print gibberish.
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